Searching for the best way to manage your schedule and your bookings? We have put together an analysis of the 7 best online appointment scheduling software options in the market for 2023. Find the best system for your business with our overview of the pricing, pros, cons and key features.
Ben Carter
6
min read
Using the best appointment scheduling system gives you the ability to reduce scheduling errors, prevent double-bookings and keep an accurate timetable.
What is appointment scheduling software?
Appointment scheduling software give businesses the ability to manage their schedule and appointment bookings in helpful ways that save time and hassle.
Primarily, the main function of an online scheduling software platform is managing the processes involved with organising meetings both internally and externally. These tools gSearching for the best way to manage your scive both you, and your clients and potential customers the power to book, cancel and reschedule meetings/appointments with you, or any member of your team and visa versa.
This is the basic functionality of an appoint scheduling app, however, many of these tools also bundle in many other useful features to help you manage upcoming meetings and bookings. Hiring an external developer may also be necessary if you need a more custom solution with functionality specific to your business. For example a custom mobile app built specifically for your business by a mobile app developer.
We'll be taking a brief look at some of the key features offered with 7 of the best appointment scheduling software options in the market today to help you decide on which platform is right for you and your business.
What are the benefits of using appointment scheduling?
From effortlessly managing your timetable to clearly sharing your availability, there are many benefits that come with using an appointment scheduling app:
Empower your clients by giving them the ability to book, cancel and reschedule their appointment without having to email you.
Sync your calendar availability with clients so they can book a time that suits everyone's schedule.
Easily keep track of upcoming appointments.
Measure the growth of your bookings over time with in depth analytics
Keep your clients up to date with automated reminders about their upcoming booking.
Clients can see your calendar and book directly into your schedule which eliminates the needs to send emails back and forth.
What is the difference between a scheduling software and a booking software?
Although many of the capabilities of a booking software and a scheduling software may overlap, there are some key differences...
Appointment Scheduling Software:
Once you have outlined your availability, an appointment scheduling system allows clients to pick a date and time in your calendar to book an appointment. This software is usually used for one-to-one appointments rather than timetabled group events.
As well as sharing your calendar with your clients, often an appointment scheduling system will integrate with online video platforms such as Zoom and automatically create an online meeting link.
Booking Software:
A booking system allows you to list timetabled classes, courses, events, experiences and activities for customers and clients to book. Many major booking systems can integrate with your website and social media platforms so you can take booking from anywhere.
Booking systems such as Baluu have an easy to use dashboard where you can manage every area of your business, from income and marketing features to tools that help you manage your team and your stock inventory if you also sell products.
Do I need a booking system or an appointment scheduling system?
Businesses that offer classes, events or activities will be better suited to a booking software.
An appointment scheduling system is probably the right choice for businesses that host one-to-one appointments that take place either online or in-person.
We have analysed the pros, cons, pricing and key features of the top 6 best appointment scheduling apps that are already being used by many small and growing businesses.
The Top 7 Best Appointment Scheduling Software in 2023 are:
Free Plan: Yes Trial: 30 days Support: Phone, chat, email
Best For
In-person and online group and activity bookings
Pros
+ Comprehensive customisation tools allow you to tailor your booking page + Clients have the ability to manage their own booking, reducing admin time + Apply multiple ticket types to each of your appointment and events + Send automated reminders to your clients about their upcoming appointment + Dedicated account manager helps you get set up
Cons
- Payment journey cannot be customised - Although Baluu can sync with your Google Calendar, businesses cannot sync with other online calendar platforms
Integrations
Google Calendar, Squarespace, Wix, Webflow, Wordpress
Pricing Model
Light: £11.20 Standard: £19.20 Growth: £31.20
Baluu is an all-in-one booking software. As well as managing your bookings, Baluu gives businesses access to valuable appointment scheduling tools.
Easily share your real-time availability with clients, send automated reminders and keep track of your bookings with Baluu. Sync with your Google calendar to prevent double-bookings and create an appointment booking experience which showcases your brand.
How does Baluu work?
After you have signed up with Baluu, you will have access to the Baluu dashboard. Within the dashboard, you can track your income over time, assign your team to upcoming events, set up discount codes, collect reviews, and a whole lot more.
As well as tools designed to help you manage every aspect of your business, you can also access advanced appointment scheduling tools.
With Baluu's customisation tools, you can build a booking page which fits your business brand. Seamlessly integrate your booking page into your existing website, social media page or wherever you take bookings.
As well as giving your clients an intuitive booking experience which allows them to effortlessly book, cancel and reschedule their bookings, Baluu also makes keeping track of your schedule simple.
Baluu has robust scheduling tools which prevent double-bookings and timetable errors. Sync with your Google Calendar and only allow clients to book appointments that fit your availability.
Integrating Baluu's Booking Widget
Do you need a powerful booking system but don't want to deal with the hassle of integrating it or having a separate page that spoils your website's feel? Baluu's customisable Booking Widget is going to make your life a whole lot easier! This ingenious app includes all of Baluu's features, including events, scheduling tools, products, branding options, marketing, and more.
It seamlessly integrates with your existing site creating an aesthetically pleasing, unobtrusive user experience. Today, so few businesses offer a simple and elegant solution for adding a booking system to an existing website. So why not take advantage of Baluu's free trial to see if it's right for you?
Want to know more about this great appointment scheduling app? Speak to a member of the Baluu support team to see if this system is for you.
Key Features
Take bookings for your events, classes, experiences and products on your website and social media platforms.
Use Baluu's customisation tools to create a branded booking for your clients.
With comprehensive CRM features, your clients can book, cancel and reschedule their booking.
Display your open hours and availability so clients know when they can book appointments.
Safely take payments online with Baluu's secure payment processing tools.
Make a branded website without any coding experience.
Fully cusomtisable booking widget makes integrating into your existing website easy
Users have the ability to control, modify, and cancel their own reservations.
Using variable permissions, you can quickly organize your team.
Custom data-collection fields on customer intake forms can be used to collect critical consumer information.
Create integrated marketing campaigns, complex discounts, and meaningful insights.
Sell products, gift cards, and learning kits, and you can create an unlimited number of listings with various ticket types.
2. Calendly
Founded: 2013 HQ: Atlanta
Key Info
Free Plan: Yes Trial: Support: Phone, chat, email
Best For
Scheduling professional meetings with clients and your team
Pros
+ Schedule meetings with your team or appointments with your clients + Customise your Calendly link to be more brand appropriate + Add your business colours and branding to your booking page + Affordable paid plans and also a free plan
Cons
- Limited customisation tools - Only offers onboarding support with the Enterprise plan - Calendly helps more with scheduling team meetings than client appointments - Free plan may be too basic for most small businesses
Integrations
Google Calendar, Office 365, Outlook, Zoom, Salesforce
Calendly is an online scheduling system. Many businesses use Calendly to organise internal meetings between colleagues. However, Calendly can also be used by businesses to schedule appointments with clients.
Not only does this online scheduling platform makes it possible to schedule appointments and meetings from your own website, but Calendly can also integrate with Zoom and other online video platforms.
Key Features
Embed your Calendly link into your existing website so clients can book an appointment at a time that suits their schedule.
Instead of embedding Calendly into your website, you can send your Calendly link directly to your clients.
Send your clients and team members reminders about their upcoming appointment or meeting.
Can connect with several popular online calendar platforms such as Google, Outlook, Microsoft Office and more.
Supports different types of events, including one-on-one meetings, group events, and round-robin scheduling.
Provides detailed analytics and insights about your scheduling activity, including the number of events scheduled, attendee statistics, and more.
Calendly detects the time zone of your invitees and automatically adjusts the availability to their local time zone.
3. 3veta
Founded: 2020 HQ: Bulgaria
Key Info
Free Plan: No Trial: 7 Days Support: Chat, email
Best For
Sharing your calendar availability and scheduling meetings with your team and external clients
Pros
+ Offers scheduling, video conferencing, and payment solutions + Team plan that allows you to add multiple team members + White-label options for both the scheduling and the video + 5000+ integrations through bridge services like Zapier and Pabbly Connect
Cons
- 3veta doesn't offer a free plan but only a 14-day free trial - While it works for individuals, many of the core features are team oriented - There is a mobile app but no desktop app
3veta is an all-in-one tool designed for remote teams. Although a relatively new company, they've quickly establishing themselves as an industry leader in video meetings. Small and medium businesses use 3veta to schedule meetings with their team and external clients. With 3veta, they can easily share their calendar availability and find the most appropriate time for online meetings.
Apart from scheduling, 3veta is also a video solution, offering some of the best video-conferencing tools in the industry. You can also receive payments from clients with native Stripe integration.
The best part is its white labeling capability, allowing you to brand the whole experience with your own colors and logo.
Key Features
2-way calendar synchronization with Google Calendar, Microsoft Exchange, and Apple Calendar
Booking page with unlimited bookable events, customizable colors, images, GIFs
Integrated video call solution with Full HD calls and up to 100 participants
White labeling options
Comprehensive customer service, including round-the-clock support and extensive knowledge base.
Schedule video meetings with 100 people at a time with no limits on duration
Excellent client monitoring tools allows you to build email lists, keep notes, and manage meetings.
Build a fully-branded website from scratch.
Full customization of the video-call room
4. Appointlet
Founded: 2021 HQ: Portland
Key Info
Free Plan: Yes Trial: 14 Days Support: Chat
Best For
Teachers that need to arrange appointments with their students
Pros
+ Essentials plan and Premium plans are inexpensive + When outlining your availability, you can set a cap to the number of appointments + Cap how many clients can book the same appointment slot + Customisable booking page can include your logo, company name, and brand colours
Cons
- Some businesses have found that Appointlet isn't user-friendly - Interface looks slightly out-dated and clunky - Appointlet has limited capabilities when it comes to email and form customisation - Only offers online support
Integrations
Zoom, Google Calendar, Microsoft 365, Salesforce, Hubspot, and more
Pricing
Premium: $8 member/mo Enterprise: POA
Appointlet is an online appointment scheduling system, designed to make organising appointments and meetings a simple and straightforward process.
Collect relevant client information with customisable intake forms, notify your clients about changes to their appointment and integrate Appointlet integrates easily into your existing business website.
Key Features
Send email reminders to your clients with the details of their upcoming appointment.
Integrate the Appointlet booking page into your existing website.
Appointlet allows you to create time buffers between your appointments in case an appointment runs over.
This scheduling software gives you the tools to easily accept or decline meeting and appointment requests.
Appointlet is versatile and can be used by managers to arrange meetings with their team or by teachers to organise appointments with their students.
Secure encryption to protect user data and prevent unauthorized access to scheduling information.
Can customize your scheduling page with your own branding, colors, and logos, as well as create custom fields to collect information from their clients during the scheduling process.
Provides detailed analytics on their scheduling process, including the number of appointments booked, the average response time, and the conversion rate of scheduling pages.
5. Acuity Scheduling
Founded: 2006 HQ: New York
Key Info
Free Plan: No Trial: 7 days Support: Phone, chat, email
Best For
Businesses that predominantly host one-to-one appointments
Pros
+ Customisation tools w allow you to use your logo and business colours + Syncs with Google Calendar, Outlook and other popular online calendars + As well as reminder and confirmation emails, you can also send follow-up emails + No cap to the number of appointments you can offer clients
Cons
- No free plan and a short free trial of only one week - Customisation tools are limited - The customer booking experience looks fairly dated and basic - Users have reported tha set up can be confusing and time-consuming
Integrations
Zoom, Google Calendar, Office 365, Zapier, QuickBooks, and more
Pricing Model
Emerging: $16 per month Growth: $29 per month Powerhouse: $49 per month
Acuity Scheduling is a popular online scheduling system for small and growing businesses. Designed for those with online and in-person appointments, Acuity Scheduling makes it possible for businesses to provide their clients with a simple appointment booking experience.
With Acuity Scheduling you can take bookings directly from your website, securely take payments online and integrate with online video platforms. It's a Squarespace brand and there for is a booking system that integrates particularly well with Squarespace websites.
Key Features
Send text reminders to your clients about their upcoming appointment.
Your clients have the ability to manage their booking, this includes cancelling and rescheduling their appointment.
Acuity Scheduling gives you the tools to take bookings for group classes as well as one-to-one appointments.
The ability to create customisable intake forms for clients to complete before their appointment.
Businesses can embed Acuity Scheduling into their existing website.
Integrates with a variety of third-party tools, such as Zoom and QuickBooks, allowing you to manage appointments and related tasks more efficiently
Enables businesses with multiple locations to manage their appointments and availability separately, providing a streamlined booking experience for clients.
Schedule resources, such as rooms or equipment, alongside appointments, ensuring that everything is available when needed.
6. Square Appointments
Founded: 2009 HQ: San Francisco
Key Info
Free Plan: Yes Trial: 30 days Support: Phone, chat, email
Best For
Service providers that take bookings for appointments
Pros
+ iOS or Android app + Wbsite builder tool lets you create a branded booking website + The client booking experience is simple and clear + Establish your cancellation policy and set fees for no-shows
Cons
- Charges additional fees per transaction - Some have reported poor customisation and branding capabilities tools - The free plan is quite basic and doesn't include many essential tools - May not a good fit for small businesses with few or no team members
Square Appointments gives you the tools to run many areas of your business all from one place. This scheduling system is a great fit for service providers such as hairdressers, personal trainers and tutors.
As well as giving you the ability to keep track of your schedule, Square Appointments also allows you to organise recurring appointments, automate reminder emails and manage your team.
Key Features
Offers a calendar view that shows all upcoming appointments, cancellations, and reschedules. It also offers reminders and notifications to both businesses and customers.
Lets you easily manage staff schedules, assign appointments to specific staff members, and track their performance.
Square Appointments can sync with your Google Calendar.
Useful resource management tools.
Provides detailed analytics and reporting, including appointment history, client information, and revenue data.
If you have a large audience on Instagram, Square Appointments has Instagram integration capabilities.
Set discounts and sell digital gift cards and physical gift cards.
7. Doodle
Founded: 2007 HQ: Switzerland
Key Info
Free Plan: Yes Trial: 14 days Support: Chat, email
Best For
Efficiently scheduling appointments that fit everyone's availability
Pros
+ Each pricing plan is aimed at businesses of different sizes and needs + Integrates with Zoom, Google Meet and Webex + Allows businesses to use an unlimited number of booking pages + Send reminders to clients who've booked
Cons
- Doesn't offer a free plan - Only the Enterprise plan provides dedicated support through the onboarding process - Some users find Doodle isn't user-friendly
Integrations
Zoom, Outlook Add-In, Microsoft Teams, Zapier, Google Meet, and more
Pricing
Pro: €6.95 per user/mo Premium: €8.95 per user/mo/per
Doodle is an online scheduling system which makes arranging group and one-to-one meetings and appointments easy. With this scheduling system, businesses can quickly understand when all attendee's availability and schedule an appointment that fits everyone's timetable.
With Doodle, you can schedule one-to-one and group appointments, sync your online calendar and send reminder emails to clients and team members about their upcoming appointment or meeting. Doodle uses the word "polls" to describe the scheduling feature of their platform. This is because it involves creating a survey or questionnaire to collect input and feedback from participants regarding their availability/preferences for a particular event or meeting.This makes Doodle somewhat unique in the scheduling world.
Key Features
Doodle can integrate with online calendars such as Google Calendar.
Create buffers between appointments and set a limit for the amount of appointment bookings you offer each day.
Doodle allows users to create polls with potential dates and times for a meeting or event.
Allows users to customize the poll with their own branding and messaging, as well as create recurring polls for events that occur on a regular basis, such as weekly team meetings.
Doodle automatically detects and adjusts for different time zones, making it easy for participants in different parts of the world to coordinate.
With Doodle's 'Group Poll' tools, you can see suggested appointment times and collect responses from attendees about which time works for them.
Easily schedule group appointments and one-to-one appointments.
*All pricing outlined in this article was accurate to the best of our knowledge and soured from the aforementioned website's pricing page at the time of writing (07/03/2023).
Need more advice?
Ultimately, we believe the top 7 best appointment scheduling tools are Baluu, Calendly, Appointlet, Acuity Scheduling, Square Appointments and Doodle. After outlining the pros, cons, pricing and key features of each scheduling app, we hope you have a greater understanding of which appointment scheduling app is the right fit for your business.
Still stuck? Take a look at some more roundups on the best booking tools available on the market today:
Using the best appointment scheduling system gives you the ability to reduce scheduling errors, prevent double-bookings and keep an accurate timetable.
What is appointment scheduling software?
Appointment scheduling software give businesses the ability to manage their schedule and appointment bookings in helpful ways that save time and hassle.
Primarily, the main function of an online scheduling software platform is managing the processes involved with organising meetings both internally and externally. These tools gSearching for the best way to manage your scive both you, and your clients and potential customers the power to book, cancel and reschedule meetings/appointments with you, or any member of your team and visa versa.
This is the basic functionality of an appoint scheduling app, however, many of these tools also bundle in many other useful features to help you manage upcoming meetings and bookings. Hiring an external developer may also be necessary if you need a more custom solution with functionality specific to your business. For example a custom mobile app built specifically for your business by a mobile app developer.
We'll be taking a brief look at some of the key features offered with 7 of the best appointment scheduling software options in the market today to help you decide on which platform is right for you and your business.
What are the benefits of using appointment scheduling?
From effortlessly managing your timetable to clearly sharing your availability, there are many benefits that come with using an appointment scheduling app:
Empower your clients by giving them the ability to book, cancel and reschedule their appointment without having to email you.
Sync your calendar availability with clients so they can book a time that suits everyone's schedule.
Easily keep track of upcoming appointments.
Measure the growth of your bookings over time with in depth analytics
Keep your clients up to date with automated reminders about their upcoming booking.
Clients can see your calendar and book directly into your schedule which eliminates the needs to send emails back and forth.
What is the difference between a scheduling software and a booking software?
Although many of the capabilities of a booking software and a scheduling software may overlap, there are some key differences...
Appointment Scheduling Software:
Once you have outlined your availability, an appointment scheduling system allows clients to pick a date and time in your calendar to book an appointment. This software is usually used for one-to-one appointments rather than timetabled group events.
As well as sharing your calendar with your clients, often an appointment scheduling system will integrate with online video platforms such as Zoom and automatically create an online meeting link.
Booking Software:
A booking system allows you to list timetabled classes, courses, events, experiences and activities for customers and clients to book. Many major booking systems can integrate with your website and social media platforms so you can take booking from anywhere.
Booking systems such as Baluu have an easy to use dashboard where you can manage every area of your business, from income and marketing features to tools that help you manage your team and your stock inventory if you also sell products.
Do I need a booking system or an appointment scheduling system?
Businesses that offer classes, events or activities will be better suited to a booking software.
An appointment scheduling system is probably the right choice for businesses that host one-to-one appointments that take place either online or in-person.
We have analysed the pros, cons, pricing and key features of the top 6 best appointment scheduling apps that are already being used by many small and growing businesses.
The Top 7 Best Appointment Scheduling Software in 2023 are:
Free Plan: Yes Trial: 30 days Support: Phone, chat, email
Best For
In-person and online group and activity bookings
Pros
+ Comprehensive customisation tools allow you to tailor your booking page + Clients have the ability to manage their own booking, reducing admin time + Apply multiple ticket types to each of your appointment and events + Send automated reminders to your clients about their upcoming appointment + Dedicated account manager helps you get set up
Cons
- Payment journey cannot be customised - Although Baluu can sync with your Google Calendar, businesses cannot sync with other online calendar platforms
Integrations
Google Calendar, Squarespace, Wix, Webflow, Wordpress
Pricing Model
Light: £11.20 Standard: £19.20 Growth: £31.20
Baluu is an all-in-one booking software. As well as managing your bookings, Baluu gives businesses access to valuable appointment scheduling tools.
Easily share your real-time availability with clients, send automated reminders and keep track of your bookings with Baluu. Sync with your Google calendar to prevent double-bookings and create an appointment booking experience which showcases your brand.
How does Baluu work?
After you have signed up with Baluu, you will have access to the Baluu dashboard. Within the dashboard, you can track your income over time, assign your team to upcoming events, set up discount codes, collect reviews, and a whole lot more.
As well as tools designed to help you manage every aspect of your business, you can also access advanced appointment scheduling tools.
With Baluu's customisation tools, you can build a booking page which fits your business brand. Seamlessly integrate your booking page into your existing website, social media page or wherever you take bookings.
As well as giving your clients an intuitive booking experience which allows them to effortlessly book, cancel and reschedule their bookings, Baluu also makes keeping track of your schedule simple.
Baluu has robust scheduling tools which prevent double-bookings and timetable errors. Sync with your Google Calendar and only allow clients to book appointments that fit your availability.
Integrating Baluu's Booking Widget
Do you need a powerful booking system but don't want to deal with the hassle of integrating it or having a separate page that spoils your website's feel? Baluu's customisable Booking Widget is going to make your life a whole lot easier! This ingenious app includes all of Baluu's features, including events, scheduling tools, products, branding options, marketing, and more.
It seamlessly integrates with your existing site creating an aesthetically pleasing, unobtrusive user experience. Today, so few businesses offer a simple and elegant solution for adding a booking system to an existing website. So why not take advantage of Baluu's free trial to see if it's right for you?
Want to know more about this great appointment scheduling app? Speak to a member of the Baluu support team to see if this system is for you.
Key Features
Take bookings for your events, classes, experiences and products on your website and social media platforms.
Use Baluu's customisation tools to create a branded booking for your clients.
With comprehensive CRM features, your clients can book, cancel and reschedule their booking.
Display your open hours and availability so clients know when they can book appointments.
Safely take payments online with Baluu's secure payment processing tools.
Make a branded website without any coding experience.
Fully cusomtisable booking widget makes integrating into your existing website easy
Users have the ability to control, modify, and cancel their own reservations.
Using variable permissions, you can quickly organize your team.
Custom data-collection fields on customer intake forms can be used to collect critical consumer information.
Create integrated marketing campaigns, complex discounts, and meaningful insights.
Sell products, gift cards, and learning kits, and you can create an unlimited number of listings with various ticket types.
2. Calendly
Founded: 2013 HQ: Atlanta
Key Info
Free Plan: Yes Trial: Support: Phone, chat, email
Best For
Scheduling professional meetings with clients and your team
Pros
+ Schedule meetings with your team or appointments with your clients + Customise your Calendly link to be more brand appropriate + Add your business colours and branding to your booking page + Affordable paid plans and also a free plan
Cons
- Limited customisation tools - Only offers onboarding support with the Enterprise plan - Calendly helps more with scheduling team meetings than client appointments - Free plan may be too basic for most small businesses
Integrations
Google Calendar, Office 365, Outlook, Zoom, Salesforce
Calendly is an online scheduling system. Many businesses use Calendly to organise internal meetings between colleagues. However, Calendly can also be used by businesses to schedule appointments with clients.
Not only does this online scheduling platform makes it possible to schedule appointments and meetings from your own website, but Calendly can also integrate with Zoom and other online video platforms.
Key Features
Embed your Calendly link into your existing website so clients can book an appointment at a time that suits their schedule.
Instead of embedding Calendly into your website, you can send your Calendly link directly to your clients.
Send your clients and team members reminders about their upcoming appointment or meeting.
Can connect with several popular online calendar platforms such as Google, Outlook, Microsoft Office and more.
Supports different types of events, including one-on-one meetings, group events, and round-robin scheduling.
Provides detailed analytics and insights about your scheduling activity, including the number of events scheduled, attendee statistics, and more.
Calendly detects the time zone of your invitees and automatically adjusts the availability to their local time zone.
3. 3veta
Founded: 2020 HQ: Bulgaria
Key Info
Free Plan: No Trial: 7 Days Support: Chat, email
Best For
Sharing your calendar availability and scheduling meetings with your team and external clients
Pros
+ Offers scheduling, video conferencing, and payment solutions + Team plan that allows you to add multiple team members + White-label options for both the scheduling and the video + 5000+ integrations through bridge services like Zapier and Pabbly Connect
Cons
- 3veta doesn't offer a free plan but only a 14-day free trial - While it works for individuals, many of the core features are team oriented - There is a mobile app but no desktop app
3veta is an all-in-one tool designed for remote teams. Although a relatively new company, they've quickly establishing themselves as an industry leader in video meetings. Small and medium businesses use 3veta to schedule meetings with their team and external clients. With 3veta, they can easily share their calendar availability and find the most appropriate time for online meetings.
Apart from scheduling, 3veta is also a video solution, offering some of the best video-conferencing tools in the industry. You can also receive payments from clients with native Stripe integration.
The best part is its white labeling capability, allowing you to brand the whole experience with your own colors and logo.
Key Features
2-way calendar synchronization with Google Calendar, Microsoft Exchange, and Apple Calendar
Booking page with unlimited bookable events, customizable colors, images, GIFs
Integrated video call solution with Full HD calls and up to 100 participants
White labeling options
Comprehensive customer service, including round-the-clock support and extensive knowledge base.
Schedule video meetings with 100 people at a time with no limits on duration
Excellent client monitoring tools allows you to build email lists, keep notes, and manage meetings.
Build a fully-branded website from scratch.
Full customization of the video-call room
4. Appointlet
Founded: 2021 HQ: Portland
Key Info
Free Plan: Yes Trial: 14 Days Support: Chat
Best For
Teachers that need to arrange appointments with their students
Pros
+ Essentials plan and Premium plans are inexpensive + When outlining your availability, you can set a cap to the number of appointments + Cap how many clients can book the same appointment slot + Customisable booking page can include your logo, company name, and brand colours
Cons
- Some businesses have found that Appointlet isn't user-friendly - Interface looks slightly out-dated and clunky - Appointlet has limited capabilities when it comes to email and form customisation - Only offers online support
Integrations
Zoom, Google Calendar, Microsoft 365, Salesforce, Hubspot, and more
Pricing
Premium: $8 member/mo Enterprise: POA
Appointlet is an online appointment scheduling system, designed to make organising appointments and meetings a simple and straightforward process.
Collect relevant client information with customisable intake forms, notify your clients about changes to their appointment and integrate Appointlet integrates easily into your existing business website.
Key Features
Send email reminders to your clients with the details of their upcoming appointment.
Integrate the Appointlet booking page into your existing website.
Appointlet allows you to create time buffers between your appointments in case an appointment runs over.
This scheduling software gives you the tools to easily accept or decline meeting and appointment requests.
Appointlet is versatile and can be used by managers to arrange meetings with their team or by teachers to organise appointments with their students.
Secure encryption to protect user data and prevent unauthorized access to scheduling information.
Can customize your scheduling page with your own branding, colors, and logos, as well as create custom fields to collect information from their clients during the scheduling process.
Provides detailed analytics on their scheduling process, including the number of appointments booked, the average response time, and the conversion rate of scheduling pages.
5. Acuity Scheduling
Founded: 2006 HQ: New York
Key Info
Free Plan: No Trial: 7 days Support: Phone, chat, email
Best For
Businesses that predominantly host one-to-one appointments
Pros
+ Customisation tools w allow you to use your logo and business colours + Syncs with Google Calendar, Outlook and other popular online calendars + As well as reminder and confirmation emails, you can also send follow-up emails + No cap to the number of appointments you can offer clients
Cons
- No free plan and a short free trial of only one week - Customisation tools are limited - The customer booking experience looks fairly dated and basic - Users have reported tha set up can be confusing and time-consuming
Integrations
Zoom, Google Calendar, Office 365, Zapier, QuickBooks, and more
Pricing Model
Emerging: $16 per month Growth: $29 per month Powerhouse: $49 per month
Acuity Scheduling is a popular online scheduling system for small and growing businesses. Designed for those with online and in-person appointments, Acuity Scheduling makes it possible for businesses to provide their clients with a simple appointment booking experience.
With Acuity Scheduling you can take bookings directly from your website, securely take payments online and integrate with online video platforms. It's a Squarespace brand and there for is a booking system that integrates particularly well with Squarespace websites.
Key Features
Send text reminders to your clients about their upcoming appointment.
Your clients have the ability to manage their booking, this includes cancelling and rescheduling their appointment.
Acuity Scheduling gives you the tools to take bookings for group classes as well as one-to-one appointments.
The ability to create customisable intake forms for clients to complete before their appointment.
Businesses can embed Acuity Scheduling into their existing website.
Integrates with a variety of third-party tools, such as Zoom and QuickBooks, allowing you to manage appointments and related tasks more efficiently
Enables businesses with multiple locations to manage their appointments and availability separately, providing a streamlined booking experience for clients.
Schedule resources, such as rooms or equipment, alongside appointments, ensuring that everything is available when needed.
6. Square Appointments
Founded: 2009 HQ: San Francisco
Key Info
Free Plan: Yes Trial: 30 days Support: Phone, chat, email
Best For
Service providers that take bookings for appointments
Pros
+ iOS or Android app + Wbsite builder tool lets you create a branded booking website + The client booking experience is simple and clear + Establish your cancellation policy and set fees for no-shows
Cons
- Charges additional fees per transaction - Some have reported poor customisation and branding capabilities tools - The free plan is quite basic and doesn't include many essential tools - May not a good fit for small businesses with few or no team members
Square Appointments gives you the tools to run many areas of your business all from one place. This scheduling system is a great fit for service providers such as hairdressers, personal trainers and tutors.
As well as giving you the ability to keep track of your schedule, Square Appointments also allows you to organise recurring appointments, automate reminder emails and manage your team.
Key Features
Offers a calendar view that shows all upcoming appointments, cancellations, and reschedules. It also offers reminders and notifications to both businesses and customers.
Lets you easily manage staff schedules, assign appointments to specific staff members, and track their performance.
Square Appointments can sync with your Google Calendar.
Useful resource management tools.
Provides detailed analytics and reporting, including appointment history, client information, and revenue data.
If you have a large audience on Instagram, Square Appointments has Instagram integration capabilities.
Set discounts and sell digital gift cards and physical gift cards.
7. Doodle
Founded: 2007 HQ: Switzerland
Key Info
Free Plan: Yes Trial: 14 days Support: Chat, email
Best For
Efficiently scheduling appointments that fit everyone's availability
Pros
+ Each pricing plan is aimed at businesses of different sizes and needs + Integrates with Zoom, Google Meet and Webex + Allows businesses to use an unlimited number of booking pages + Send reminders to clients who've booked
Cons
- Doesn't offer a free plan - Only the Enterprise plan provides dedicated support through the onboarding process - Some users find Doodle isn't user-friendly
Integrations
Zoom, Outlook Add-In, Microsoft Teams, Zapier, Google Meet, and more
Pricing
Pro: €6.95 per user/mo Premium: €8.95 per user/mo/per
Doodle is an online scheduling system which makes arranging group and one-to-one meetings and appointments easy. With this scheduling system, businesses can quickly understand when all attendee's availability and schedule an appointment that fits everyone's timetable.
With Doodle, you can schedule one-to-one and group appointments, sync your online calendar and send reminder emails to clients and team members about their upcoming appointment or meeting. Doodle uses the word "polls" to describe the scheduling feature of their platform. This is because it involves creating a survey or questionnaire to collect input and feedback from participants regarding their availability/preferences for a particular event or meeting.This makes Doodle somewhat unique in the scheduling world.
Key Features
Doodle can integrate with online calendars such as Google Calendar.
Create buffers between appointments and set a limit for the amount of appointment bookings you offer each day.
Doodle allows users to create polls with potential dates and times for a meeting or event.
Allows users to customize the poll with their own branding and messaging, as well as create recurring polls for events that occur on a regular basis, such as weekly team meetings.
Doodle automatically detects and adjusts for different time zones, making it easy for participants in different parts of the world to coordinate.
With Doodle's 'Group Poll' tools, you can see suggested appointment times and collect responses from attendees about which time works for them.
Easily schedule group appointments and one-to-one appointments.
*All pricing outlined in this article was accurate to the best of our knowledge and soured from the aforementioned website's pricing page at the time of writing (07/03/2023).
Need more advice?
Ultimately, we believe the top 7 best appointment scheduling tools are Baluu, Calendly, Appointlet, Acuity Scheduling, Square Appointments and Doodle. After outlining the pros, cons, pricing and key features of each scheduling app, we hope you have a greater understanding of which appointment scheduling app is the right fit for your business.
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